We ship on the next business day, weather and acts of God excluded. Whether you have a free shipping or paid shipping, your order should go out the next business day, that's M-F. Our nails are shipped either in a white cardboard envelope or in a colorful small envelope, depending on the size of your order. If we go on vacation, we will let you know well ahead of time.
If for any reason your purchase does not meet your expectations, please mail back the product(s) and we will issue you a full refund. We do not process returns after 45 days.